News for 'customer complaint'

Fraud Victims May Get Rs 25k

Fraud Victims May Get Rs 25k

Rediff.com7 Mar 2026

Only bona fide victims would be compensated by banks within five days of receiving the complaint.

Fraudulent Call Centre Busted in Delhi: 11 Arrested in Weight-Loss Product Scam

Fraudulent Call Centre Busted in Delhi: 11 Arrested in Weight-Loss Product Scam

Rediff.com10 Apr 2026

Delhi Police have arrested 11 individuals, including two alleged masterminds, after uncovering a fraudulent call centre in Govindpuri, South Delhi. The operation, known as Herbitecture Healthcare, reportedly deceived people nationwide by promoting weight-loss products on social media and enticing customers into making repeated payments.

Compensation: What Digital Fraud Victims Must Know

Compensation: What Digital Fraud Victims Must Know

Rediff.com23 Mar 2026

Customers will qualify for compensation even if they mistakenly share the OTP.

Probe into IRS Officer's Alleged Asset Acquisition Ordered to be Disclosed

Probe into IRS Officer's Alleged Asset Acquisition Ordered to be Disclosed

Rediff.com31 Mar 2026

The Central Information Commission has ordered the disclosure of an investigation into a retired IRS officer's alleged acquisition of assets under different identities and subsequent name change to claim ownership, deeming the case a potentially significant revelation.

Former Accounts Clerk in Thane Accused of Stealing Gold Ornaments Worth Rs 5.66 Lakh

Former Accounts Clerk in Thane Accused of Stealing Gold Ornaments Worth Rs 5.66 Lakh

Rediff.com22 Mar 2026

Police in Thane have registered a case against a former accounts clerk of a co-operative credit society for allegedly stealing gold ornaments worth Rs 5.66 lakh from customers.

Telangana: Bank Managers Arrested For Siphoning Off Crores

Telangana: Bank Managers Arrested For Siphoning Off Crores

Rediff.com21 Apr 2026

Four individuals, including two bank managers, have been arrested in Telangana for allegedly siphoning off Rs 2.65 crore from a state-owned bank branch in Nalgonda district.

ATM Fraud Ring Busted: Mastermind Arrested in Delhi

ATM Fraud Ring Busted: Mastermind Arrested in Delhi

Rediff.com8 Apr 2026

Delhi Police have arrested a man suspected of leading an organised ATM fraud gang involved in over 50 cases of cheating. The arrest has resolved at least five cases, with the accused linked to numerous incidents across Delhi.

Multi-City Air Ticket Scam Busted: Mastermind Arrested

Multi-City Air Ticket Scam Busted: Mastermind Arrested

Rediff.com9 Apr 2026

Four individuals have been arrested for allegedly running a sophisticated cyber fraud operation, duping people with fake discounted air tickets across multiple cities. Police recovered a substantial amount of cash and luxury items from the accused.

Delhi Police Operation CyHawk 4.0 Leads to Mass Arrests in Cybercrime Sweep

Delhi Police Operation CyHawk 4.0 Leads to Mass Arrests in Cybercrime Sweep

Rediff.com8 Apr 2026

Delhi Police arrested over 600 people and rounded up over 8,300 suspects during Operation CyHawk 4.0, a large-scale crackdown on cybercrime.

Man Arrested for Selling Counterfeit Weight Loss Products Online Using Duplicate Branding

Man Arrested for Selling Counterfeit Weight Loss Products Online Using Duplicate Branding

Rediff.com2 Apr 2026

A 56-year-old man from Delhi has been arrested for allegedly manufacturing and selling counterfeit weight loss powder and spurious Ayurvedic products online using duplicate branding.

Kannur Dental College: Student Death Not Due To Caste Bias

Kannur Dental College: Student Death Not Due To Caste Bias

Rediff.com19 Apr 2026

The management of Kannur Dental College has refuted allegations of caste discrimination in connection with the death of a BDS student, suggesting a loan taken through a mobile app was a contributing factor. Police are investigating the case, which involves allegations of abetment of suicide and violations of the SC/ST Act.

Mumbra Woman Loses 6,750 in Online Matrimonial Fraud

Mumbra Woman Loses 6,750 in Online Matrimonial Fraud

Rediff.com29 Mar 2026

A 29-year-old woman from Mumbra was allegedly defrauded of Rs 6.75 lakh (6,750) by an individual posing as an NRI on a matrimonial website. The accused claimed to be a UK resident and convinced the victim to transfer funds for customs clearances.

Delhi Police Nets Over 600 in Cybercrime Operation CyHawk 4.0

Delhi Police Nets Over 600 in Cybercrime Operation CyHawk 4.0

Rediff.com8 Apr 2026

Delhi Police arrested over 600 individuals and detained over 8,300 suspects during Operation CyHawk 4.0, a major crackdown on cybercrime. The operation targeted financial networks and call centres involved in online scams, recovering significant digital evidence and tracing defrauded money.

How Hyderabad Police Is Tackling Cyber Fraud

How Hyderabad Police Is Tackling Cyber Fraud

Rediff.com23 Apr 2026

Hyderabad Police Commissioner V C Sajjanar convened a meeting with bankers to address the misuse of bank accounts in cyber frauds and implement preventative measures, following 'Operation Octopus' which dismantled cyber fraud networks and led to arrests of complicit bank officials.

Man Nabbed for Duping Delhi Woman in Job Scam

Man Nabbed for Duping Delhi Woman in Job Scam

Rediff.com4 Apr 2026

A 28-year-old man from Ghaziabad has been arrested for allegedly defrauding a Delhi woman of over Rs 1.51 lakh under the guise of a job application scam.

Police Investigate Infant Deaths After Suspected Dossa Batter Poisoning

Police Investigate Infant Deaths After Suspected Dossa Batter Poisoning

Rediff.com7 Apr 2026

Police in Ahmedabad exhume the body of an infant as part of an investigation into the suspected food poisoning deaths of two sisters, allegedly linked to ready-made dossa batter.

'Technology alone won't help win customer's confidence'

'Technology alone won't help win customer's confidence'

Rediff.com31 Oct 2025

The return on investment (RoI) from technologies such as artificial intelligence (AI) will take time to materialise, and the immediate priority should be to increase spending on building governance frameworks around AI, top bank executives said.

Modi Slams TMC, Says Bengal Election Is To Save State's Identity

Modi Slams TMC, Says Bengal Election Is To Save State's Identity

Rediff.com19 Apr 2026

Prime Minister Narendra Modi has accused the Mamata Banerjee government of favouring infiltrators over the native population in West Bengal, asserting that the upcoming assembly election is a battle to save the state's identity.

Adanis win US court hearing in case to throw out SEC fraud suit

Adanis win US court hearing in case to throw out SEC fraud suit

Rediff.com8 Apr 2026

A US judge has granted Gautam Adani's request for a hearing to dismiss a US Securities and Exchange Commission (SEC) fraud case, with Adani's legal team arguing the case lacks jurisdiction and credible evidence.

Nigerian National Nabbed for Duping Delhi Resident in Online Scam

Nigerian National Nabbed for Duping Delhi Resident in Online Scam

Rediff.com12 Mar 2026

Delhi Police have arrested a Nigerian national for allegedly defrauding a Rohini resident of Rs 65,700 through an online scam involving a fake foreign traveller persona.

Hindutva activists disrupt wedding, groom booked under POCSO

Hindutva activists disrupt wedding, groom booked under POCSO

Rediff.com9 Mar 2026

The accused, a resident of Shantinagar in Bhiwandi, was booked under the Protection of Children from Sexual Offences (POCSO) Act and relevant sections of the Indian Penal Code for rape and criminal intimidation, as the alleged crime occurred when the IPC was in force.

Modi: Bengal Election A Battle To Save State's Identity

Modi: Bengal Election A Battle To Save State's Identity

Rediff.com19 Apr 2026

Prime Minister Narendra Modi has accused the Mamata Banerjee government of favouring infiltrators over the native population, asserting that the upcoming assembly election in West Bengal is a battle to save the state's identity.

Delhi Man Nabbed for Motorcycle Thefts Using Test Drive Ruse

Delhi Man Nabbed for Motorcycle Thefts Using Test Drive Ruse

Rediff.com22 Mar 2026

A 29-year-old man has been arrested in Delhi for allegedly stealing motorcycles by posing as a prospective buyer and taking them for test drives before fleeing. Police recovered six stolen high-end motorcycles and solved nine cases across Delhi-NCR.

Adani Group Challenges US Court Jurisdiction in Securities Fraud Case

Adani Group Challenges US Court Jurisdiction in Securities Fraud Case

Rediff.com8 Apr 2026

Gautam Adani and Sagar Adani are seeking the dismissal of a US Securities and Exchange Commission (SEC) securities fraud lawsuit, arguing that the case represents an impermissible extraterritorial application of US law and fails for lack of personal jurisdiction.

RBI introduces new business correspondent norms to expand banking access

RBI introduces new business correspondent norms to expand banking access

Rediff.com7 Apr 2026

The Reserve Bank of India (RBI) has unveiled draft norms for branch authorisation and business correspondents (BCs), introducing a two-tiered classification for BCs and redefining 'banking outlets' to include BC-Banking Outlets (BC-BOs), aiming to expand formal banking presence, particularly in rural areas.

Bengaluru EV Dealers Arrested for Subsidy Scam

Bengaluru EV Dealers Arrested for Subsidy Scam

Rediff.com14 Mar 2026

Two men in Bengaluru have been arrested for allegedly defrauding people by offering electric vehicles at subsidised rates under a fake central government scheme.

Telangana Man Arrested in Swimming Pool Murder Case of Wife and Daughters

Telangana Man Arrested in Swimming Pool Murder Case of Wife and Daughters

Rediff.com10 Apr 2026

A 29-year-old man has been arrested in Telangana for allegedly murdering his pregnant wife and two daughters by pushing them into a swimming pool. The motive appears to be to marry a minor relative and sire a male child. Nine others have also been arrested in connection with the case, including family members and medical professionals involved in illegal sex determination and forced abortions.

Improve Customer Service, Banks Told, Or Else!

Improve Customer Service, Banks Told, Or Else!

Rediff.com28 May 2025

In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers. The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal Bandyopadhyay.

Insurance Fraud Gang Busted in Dungarpur

Insurance Fraud Gang Busted in Dungarpur

Rediff.com27 Feb 2026

Dungarpur Police have arrested three individuals involved in an organized gang allegedly siphoning money from life insurance policies using forged documents, with the fraud involving approximately Rs 58 lakh.

IDFC First bank flags Rs 590 crore fraud in Haryana govt accounts

IDFC First bank flags Rs 590 crore fraud in Haryana govt accounts

Rediff.com22 Feb 2026

IDFC First Bank reported a Rs 590 crore fraud involving its employees and others in accounts held by the Haryana government. The bank has informed regulators and filed a police complaint, initiating internal reviews and forensic audits.

Visa Forgery Gang Busted in Noida, One Arrested

Visa Forgery Gang Busted in Noida, One Arrested

Rediff.com9 Mar 2026

Noida Police have arrested one person and busted a gang allegedly involved in forging visas and duping people with promises of overseas jobs.

Kanpur Teacher Duped in Multi-Layered Cyber Fraud Impersonating Zuckerberg and Musk Associates

Kanpur Teacher Duped in Multi-Layered Cyber Fraud Impersonating Zuckerberg and Musk Associates

Rediff.com18 Mar 2026

A retired school teacher in Kanpur was allegedly defrauded of Rs 1.57 crore (approximately 150,000) in a sophisticated cyber scam involving impersonations of Mark Zuckerberg and associates of Elon Musk.

Chandigarh Police Probe 116 Crore Fraudulent Fixed Deposits

Chandigarh Police Probe 116 Crore Fraudulent Fixed Deposits

Rediff.com10 Mar 2026

Chandigarh Police have launched an investigation into a fraud involving fake fixed deposit receipts (FDRs) worth 116.84 crore, allegedly issued by a private bank manager, impacting the Chandigarh municipal corporation's funds.

'No Fuel Shortage, Only Panic'

'No Fuel Shortage, Only Panic'

Rediff.com28 Mar 2026

'There is no shortage of fuel whatsoever.' 'India is stock surplus as far as petrol and diesel are concerned.'

RBI looks to ban sales incentive to bank staffers from third party

RBI looks to ban sales incentive to bank staffers from third party

Rediff.com12 Feb 2026

In a move aimed at curbing the mis-selling of financial products, the Reserve Bank of India (RBI) has proposed banning incentives paid to bank staffers by third parties such as insurance companies and mutual fund houses for selling their products and services. It has also proposed that banks must ensure their user interfaces do not deploy "dark patterns" to lure customers.

Delhi High Court: Caring for Family Not Grounds for Cruelty Charge

Delhi High Court: Caring for Family Not Grounds for Cruelty Charge

Rediff.com18 Mar 2026

The Delhi High Court has ruled that merely asking a married woman to assist in caring for a family member does not constitute cruelty under criminal law, quashing cases against a husband and his family.

Kerala court sentences TN native to 30 yrs imprisonment for sexual assault of girl

Kerala court sentences TN native to 30 yrs imprisonment for sexual assault of girl

Rediff.com27 Feb 2026

A Kerala court has sentenced 25-year-old Muhammad Riyas to 30 years in prison for the sexual assault of a 16-year-old girl in a Tiruppur theater. Convicted under the POCSO Act and IPC, the accused lured the victim with a false job promise. Read more on the verdict and the court's compensation order.

Poet Munawwar Rana's daughter alleges triple talaq

Poet Munawwar Rana's daughter alleges triple talaq

Rediff.com5 Feb 2026

Hiba Rana, daughter of poet Munawwar Rana, has filed a case against her husband alleging triple talaq, dowry harassment, and assault. The FIR details years of alleged abuse and demands for dowry.

How Did a 590 Crore Fraud Go Undetected At IDFC First Bank?

How Did a 590 Crore Fraud Go Undetected At IDFC First Bank?

Rediff.com23 Feb 2026

The quantum of fraud detected by the bank is more than the 503 crore net profit it reported for the October-December quarter of 2025-2026.

'Sex worker, sell momos': NE women face racial abuse in Delhi

'Sex worker, sell momos': NE women face racial abuse in Delhi

Rediff.com22 Feb 2026

Three women from Arunachal Pradesh living in Delhi allege they were subjected to racial slurs and harassment by their neighbors following a minor dispute over dust from an AC installation.